At Pisgah Energy, we respect and value your right to privacy and take steps to ensure that the information you provide to us through our website is kept secure.

Please read through this Online Website Privacy Policy for more information.

This Privacy Policy applies only to information collected through our website for users in the United States and not to information collected offline.  We do not discriminate on the basis of a consumer’s exercise of privacy rights.

Our website address is: https://pisgahenergy.com.

Contacting Us

You may contact us with questions or concerns about our privacy policies or practices, to verify what Personal Information we have collected from you, or to request to modify or delete your Personal Information.

Pisgah Energy | 53 Asheland Avenue | Asheville, NC 28801

Rebecca Morris at [email protected] 

What personal data we collect and why we collect it

The only type of Personal Information that we have collected in the preceding 12 months is that described below.  We have not sold, shared or purchased any Personal Information in the preceding 12 months.

We may collect and process, or utilize trusted third parties that collect on our behalf, other information that has been aggregated in a manner such that it no longer reveals your specific identity. 

Contact Form

We may collect information from you when you visit our website, contact us via our website, or request service via our website.

When you request information or fill out a form on our website, as appropriate, you may be asked to disclose information about yourself, including your name and email address. From your device’s IP address, our third party data analytics services may collect on our behalf publicly available information about your company, as well as the city and state of your device’s location.  You may, however, visit our site anonymously without disclosing Personal Information. We do not collect other personal identifiers from consumer or business users such as social security numbers, account numbers, drivers’ license numbers, passport numbers, or other similar identifiers.

Media

Visitors to the website can download and extract any location data from images on the website.

Cookies

When you visit our website, we may send one or more cookies – a small text file containing alphanumeric characters – to your computer that uniquely identifies your browser and lets Pisgah Energy enhance your navigation through the site. A cookie may also convey information to us about how you use our website (e.g. the pages you view, the links you click and other actions you take on the website) and allows us to track your usage over time.

If you would like to adjust your cookie settings, please consult your browser instructions. 

Analytics

To help us improve our website, we may directly collect analytics data, or use third party analytics tools (such as Google Analytics) to help measure traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving user experience on our website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Do we disclose any personal information to outside parties?

We do not buy, sell, trade, or otherwise transfer to outside parties any consumer Personal Information, including your Personal Information, through our website.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.  We may use data analytic services, which use cookies and similar technologies to collect and analyze information about our website’s use and to report on activities and trends.  These services may also collect information regarding use of other websites, apps, and online resources.  Other non-Company websites, such as Google, may track information about its’ users activities on our website.  We may be required to disclose Personal Information in response to lawful requests by public authorities to comply with national security or law enforcement requirements.

How long we retain your data

We retain Personal Information for as long as needed or permitted in light of the purpose for which it was obtained and consistent with applicable law.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

While no data security system can fully protect Personal Information from unauthorized data breaches, we have implemented a variety of reasonable security measures, safeguards, and controls to maintain the safety of your Personal Information. We use a secure server.  

By using our site, you consent to this Privacy Policy.

Changes to our Privacy Policy

If we decide to change this Privacy Policy, we will post those changes on this page.